PLACING AN ORDER
Your order will be personally acknowledged by one of the Ectomorph team as soon as possible by email. We will confirm the total price of your order at that time. If you have any questions about ordering, colour or sizing, please telephone or send us an e-mail. We can accommodate small moderations and sizing adjustments for no extra charge. All items are made fresh and to the highest standards.
If you require a fitting this can be arrange by appointment and will not incur any extra costs.
We accept all major credit cards including paypal, using a secure online system
All goods will be dispatched within 14 days of receipt of order. If orders are urgently required please telephone us and we will endeavour to meet your deadline.
Orders are dispatched in brown boxes using discreet packaging. Orders may be collected in person and therefore not incur delivery costs.
For delivery within Great Britain the cost of postage and packing is £5. We use Royal mail tracked service or signed for courier. For delivery in Europe we use International signed for trackable service or signed for courier,£15 will be added to your order at the checkout to cover the additional cost of postage. For delivery outside Europe the cost of international freight charges is £20 and USA is £25. This is a flat charge no matter how many items are purchased.
Should you wish to return goods for refund or exchange they must be in pristine condition, uncreased and unworn. All returned goods must be correctly packed and sent postage paid not more than 14 days after the receipt of the original package. Disregard of care instructions will preclude a refund.
Ectomorph reserves the right to alter prices and or specifications and to discontinue styles at any time, without notice.